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Privacy Policy

Quantumix Privacy Policy


Welcome to Quantumix! We deeply understand that your privacy is of utmost importance. Here is our privacy policy regarding the processing of personal information.

I. Information Collection

1. Essential Information

When you shop on quantumixglobal.com, we will collect your name, contact information (such as email, phone number), shipping address, payment information, etc. These are used for processing orders,
delivering goods, and providing after - sales services.

2. Device and Browsing Information

To optimize your shopping experience, we will collect device information (such as device model, operating system) and browsing data (such as browsed pages, time spent) when you visit our website. This
information helps us improve website performance and content display.

II. Information Use

1. Order and Service

We use the collected information to process your orders, ensure accurate delivery of goods, and provide effective customer service when you need it, including assistance with returns and exchanges.

2. Personalized Experience

Based on your browsing and purchase history, we provide you with personalized product recommendations and promotional information to enhance shopping convenience.

3. Data Analysis

We analyze the information to understand user behavior and needs, so as to improve our products, services, and website functions.

III. Information Storage

1. Storage Location

Your personal information will be stored on secure servers. The storage locations may involve multiple countries or regions, but we will ensure that all storage environments meet strict data protection standards.

2. Storage Period

We only retain your information for the shortest time necessary to achieve the collection purposes, unless a longer retention period is required by law. For example, to meet tax and accounting regulations, we may retain certain transaction records for several years.

IV. Information Sharing

1. Third - Party Service Providers

We may share necessary information with third - party service providers (such as logistics partners, payment institutions) to fulfill services such as order delivery and payment processing. However, we will ensure that these third parties sign confidentiality agreements and strictly protect the security of your information.

2. Legal Requirements

We may disclose your information when required by law or in response to legitimate requests from government authorities.

V. Information Security

1. Technical Measures

We adopt a variety of security technologies, such as encrypted transmission, access control, and firewalls, to prevent your information from being accessed, tampered with, or leaked without authorization.

2. Employee Training

Employees involved in processing your personal information are given strict information security training to ensure that they comply with the privacy policy and security operation norms.

VI. Your Rights

1. Right of Access

You have the right to access the personal information we hold about you at any time and understand how the information is used.

2. Right of Correction

If you find that the information we hold about you is inaccurate or incomplete, you have the right to request us to correct it.

3. Right of Deletion

Under circumstances compliant with the law, you have the right to request us to delete your personal information.

4. Right to Withdraw Consent

For certain information processing activities based on your consent, you have the right to withdraw your consent at any time, and this will not affect the legality of the processing based on consent before the withdrawal.

VII. Amendment of Privacy Policy

We reserve the right to modify the privacy policy in accordance with business development and changes in laws and regulations. The amended policy will be published on the website. If you continue to use our services after the policy is amended, it is deemed that you have accepted the new privacy policy.

If you have any questions about this privacy policy or need to further understand our privacy practices, please contact us through the customer service email [email protected] or customer service phone number +44 7069605640.